Frequently Ask Questions

General Questions

1Are you import Jewelry from Jaipur ?
Yes. We do import of various latest collection from Jaipur every year.
2Do you have showroom ?
Right now we don't have any showroom but you can visit our office. In our office we kept each latest set jewelry. You can check of each set in your office.
3How you process delivery ?
Inside Dhaka we provide delivery with our delivery man and outside Dhaka we use to provide delivery by renown delivery company.
4Can you provide ensure of safety of jewelry during delivery?
We check jewelry twice while import. Then we checked again when we stored. During delivery we also check and try to collect information from our valued client regarding delivery.

Payment & Delivery Policy

1What's your payment policy ?
You can pay us via Bkash or Bank Transfer. Our Bkash Merchant account is : 019888-90099 (SIC) .
Bank details:
City Bank Limited. Account No: (Ask us)
2Any advance payment required ?
Outside of Dhaka, you need to pay us advance in Bkash or Bank. Then we'll send your desire product via Sundorban Currier service. Inside Dhaka, you need to pay through Bkash, Bank account or Cash on delivery.
3What is your delivery policy ?
Inside Dhaka, our delivery man will provide you product with in 3 working days. If our delivery man is busy then we'll send product through renown currier service. Outside of Dhaka, we'll send product through Sundorban Currier.

Return & Refund

1Will i return the product if i don't like after receive ?
Yes you can. But if you return us damage product then we'll not accept it.
2Will I get refund if I return ?
For fresh product, you'll get 100% refund through Bkash.
3Can i change the product ?
Inside Dhaka with in 3 working days, you can change the product. Outside Dhaka, you can do it with in 7 working days. To change product, you need to send us the product in our office address.
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